FAQ

  • Orders must be placed with 60% of payment in advance. After this, the product will be manufactured and the delivery time will be confirmed.

  • Delivery times may vary*

    For Caravelle III: From 45 days to 95 days

    For Trindade: From 45 days to 85 days

    For Santa Cruz Systems: From 45 days to 85 days

    *Times provided are merely indicative. At the time of purchase the date of delivery will be provided to you.

  • Due to the higher volume of orders, the selling is limited only to EU countries.

    The delieveries are usually made at Saturdays in case of the Caravelle III.

    Delieveries are free in the Aveiro Region. For the rest of the country fees may be applied. Contact Lusitan Furniture for pricing.

    You may opt. to pick the order in our Studio or Warehouse (Free of charge) on Saturdays.

  • Pricing may be subject to change from 6 months to 6 months*

    Due to the recent market volatility, commodities such as wood are subject to extreme market fluctuations, affecting the final price.

  • All products have a 3-year warranty.

  • Each product is order only after payment, which means that is build for you. You cannot return the product, unless there is a problem or a faulty issue*

    *The product is subjected to quality inspection before leaving the warehouse.

  • For Maintenance & Cleaning please check the guide provided for each fabric or download the certification in the respective pages.

  • All items are delivered Covid Free with a final layer of desinfection.